Penguin Random House – 100 First Words Penguin Random House

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide an array of shipping services. Our warehouse employees will pack each item according to our strict requirements. Before shipping the goods are thoroughly examined and secured. Every day we ship thousands of packages to customers from all over the world. This is a sign of our determination to becoming the largest online retailer in the world. There are distribution centers as well as warehouses in Europe and in the USA.

Orders with more than one item are assigned processing periods for each item.

Before shipping We will examine thoroughly the items you've ordered. The majority of orders are shipped within 48 hrs. The delivery estimate is between 3-7 days.

Returns

The stock market is always changing. It's not completely managed by us since we're involved with several entities, including the factory and the storage. Stocks can be changed at any time. It is possible that inventory could run out once your order has been placed.

Our policy is valid for 30 days. If you don't receive the product within 30 days, we're unable to offer a refund or an exchange.

Your item should be in the original packaging and be unused. The item should be returned in its original packaging.